CLAMP (Compassionate Leadership and Management Principals) was created to ensure that employees are treated fairly. The person must be given training, encouragement and compassion while at the same time ensuring the needs of the company are not forgotten. Remember, it is vital that the person can cognitively and physically do the job prior to offering them a position!
LISTEN was created as a training tool to teach sales personnel the importance of listening.
This was one of the projects I completed during a summer technology course for teachers at Purdue University.